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Contact Us

Rubyсhips Social Casino

Have questions or account issues? Contact the Rubychips team by message, email, or chat. Our support team responds fast.
We are ready to help anytime.

Contact Us For Help

We are here to help you with your account or find answers. This is the fastest way to reach the Rubychips support team. You can send a message, email, or use live chat, whatever is easiest from your phone. Quick steps, fast response.

Got questions, comments, or feedback about Rubychips Social Casino and our services? Reach out, and we’ll point you in the right direction.

Contact Rubychips Help Center

  • Live Chat:

    Live Chat

    Best for quick questions and account-related issues while you're on the site.

  • Email us:

    Email Us

    Prefer to write everything in one place? Send us an email via [email protected] and include your member ID number for faster help.

    Good for detailed requests, feedback, or technical questions.

  • Social Channels:

    Social Channels

    You can also stay in touch through our social media pages.

    Visit X, Instagram, Facebook and Telegram to check updates, see what's new, and stay connected.

Before You Contact Support: Quick Checks

A few quick checks to save time, and we’ll respond faster:

  • Connection

    Check your connection or refresh the page.

  • Member ID

    Enter your registered email or member number when contacting us.

  • Details form

    Some details may be required depending on your query.

  • Timer

    Short and sweet = quick answers.

What We Can Help You With

Players most often ask us about:

  • Account Access

    Account access

  • Navigation

    Navigation

  • General Questions

    Rubychips platform general questions

  • Service Feedback

    Service feedback and suggestions

We Listen

Whether you’re new or already playing with us, we make support easy. You can always reach us, ask us questions, and get help when you need it. Your message helps us move forward and improve Rubychips Social Casino for all users.

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NO PURCHASE IS REQUIRED to use Rubychips. The Rubychips Platform is a free-to-play social casino experience designed exclusively for entertainment. All standard gameplay on Rubychips uses virtual currencies that have no cash value and are not redeemable for money.

All content and activities on the platform are intended for amusement and social interaction only. Some features may be available only to verified users and are subject to additional eligibility requirements and terms.

An alternative method of entry (AMOE) is always available. Participation is void where prohibited. Access is limited to eligible users aged 21 or older, or the legal age in their jurisdiction, whichever is higher.

The Platform is operated by Kinetix Ventures, Inc, 1201 N Orange Street, Suite #7667, Wilmington, DE 19801. Kinetix Ventures, Inc is the sole sponsor of all promotional sweepstakes.For details, see our Terms of Use, Privacy Policy, Sweepstakes Rules. Contact us at [email protected] or via in-app support chat.

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Contact Us | Rubychips Social Casino